Shipping & Returns Policy

We ship to Canada through the national carrier Canada Post.

• Order Processing Time: 1-3 business days for picking, packing and processing your order before it ships.
• Delivery Time: Normally 2-11 business days from the date of purchase.

Shipping Options

For Regular Canadian Locations

• FREE Shipping on orders over $65 (before taxes and shipping).
• Flat-Rate Shipping $6.95 (2-8 business days) for orders $65 or less (before taxes and shipping).
• Express Shipping $14.99 (2-4 business days).

For Difficult to Serve Locations*

• Applies to postal codes starting with AO, XO and YO
• FREE Shipping on orders over $145 (before taxes and shipping).
• Flat-Rate Shipping $24.95 for orders $145 or less (before taxes and shipping).

Shipping to ‘difficult to serve locations’ may take additional times. Orders from such locations may qualify for additional shipping charges depending upon the size of the order. Customers will be contacted before any such charges are added to their orders. We do not accept returns from such locations at this time. Please contact sales@naturasafe.com if you have any problems with your order. We’ll be happy to help you out!

For Remote Locations*

At this time we can not ship to ‘Air Stage Locations‘ Canada Post considers remote. Mails to these locations must be airlifted for more than six months of every year as a viable surface transportation alternative is not available.

Returns Policy

Our goal at NaturaSafe.com is to provide you complete satisfaction with your shopping experience. If you’re not 100% satisfied with your purchase, simply send your unopened unused item back to us for a full-refund within 30-days of purchase.

We can not accept returns for:

• Used items
• Clearance items
• Items removed from their original packaging
• Items marked as non-returnable on product pages
• Items shipped to difficult to serve locations in Canada (postal codes starting with AO, XO and YO)

The return shipping is paid by the customer.

Please note that we are an online retailer not the manufacturers of the products we sell. If you have a general complaint with a product, please contact the manufacturer at the number on the packaging.

If you would like to make a return request, please email info@naturasafe.com with your order number (you received in your order email), the item(s) you would like to return, and the reason for the return. We will contact you with the next steps!